About Us

Total Quality Consulting was founded in 1993 by President Doug Duong, who has worked in the recruiting field for 25 years.

Our Philosophy: Total Quality Consulting proactively seeks high-achievers in order to expeditiously attain a winning result between client and candidate.

Our Mission: Total Quality Consulting believes that, above all else, our success depends directly upon the success of our clients. To that end, our mission is to proactively seek high-achievers in order to provide well-suited candidates. Our goal is to expeditiously attain a winning result, gaining short- and long-term value for both the candidate and our client.

Our Values: Connection, Quality, Speed, and Winning Results

‘Arizona State Credit Union has used Doug Duong from Total Quality Consulting to help fill our executive level positions. We find Doug to be extremely professional, hardworking and very knowledgeable of the Credit Union Industry. The quality of the candidates he has provided were of the highest caliber, which saved valuable time in having to screen/conduct interviews. I highly recommend Doug to assist in your recruiting needs.’

— Michael Emanuelli

EVP Organizational Development

Arizona State Credit Union

'Doug has been instrumental in assisting me with replacing several executive level positions and mid-management level positions…All are still working with our company and doing well and have made significant contributions to our organization …I highly recommend Doug Duong and Total Quality Consulting as an active partner in assisting and facilitating locating, assessing and delivering quality talent.'

— Max Arbolida

VP Employee Relations and
Staffing and Recruiting

Arrowhead Credit Union